Privacy Policy

Last updated: 5 Sept., 2025

At Mria Labs Inc. (“Mria,” “we,” “us,” or “our”), we are committed to safeguarding your personal data and ensuring transparency in how we collect, use, and protect information. This Privacy Policy applies to all interactions with any of the websites maintained by Mria Labs Inc., and to our software applications (including Mria Contacts), which we may offer directly or through any online marketplace operated by third parties. 

This Privacy Policy explains how we collect, use, protect, and retain your personal information, outlines your rights and choices, and provides ways to contact us about our privacy practices.

Please review this Privacy Policy carefully to understand how we handle your information. If you do not agree with our practices, we ask that you refrain from using our websites, products, or any other part of Mria Labs Inc.’s business.

We may update this Privacy Policy periodically. By continuing to use our websites and products after changes are posted, you indicate your acceptance of the revised policy. We encourage you to review this page regularly to stay informed

This Privacy Policy explains:

• Information we collect and why

• How we use and share your information

• Your rights and choices regarding your data

• Our security, retention, and data transfer practices

• How to contact us

You can also explore our Trust Center Portal to review our security practices, compliance posture, and subprocessors.

Personal Information refers to any data that can identify you directly or indirectly, such as your name, email address, mailing address, IP address, or cookie identifiers. It does not include data that has been anonymized so it can no longer be linked to an individual. 

We collect Personal Information to operate our services effectively and deliver the best possible experience with Mria Contacts.

We collect Personal Information when you interact with us in various ways — for example, when you request a product, contact our sales or support teams, sign up for updates or newsletters, fill out a contact form, create or update an account, use our products, participate in events, or apply for a job.

If you provide information about another person (including Personal Information), you confirm that you have the authority to do so and to accept this Privacy Policy on their behalf. 

We at Mria Labs Inc. don’t intentionally collect sensitive Personal Information.

We collect the following types of data:

• Contact & Account Information — such as your name, email, company, role, and billing details.

• Usage & Log Data — like IP addresses, device/browser metadata, access timestamps, and activity logs through our cloud products. Usage data typically does not contain any personal information

• Payment Information — securely collected and processed via third-party PCI-compliant services.

• User-Provided Content — such as communications, feedback, documents, and support inquiries. This content could be visible to the public unless submitted with a relevant notice.

• Cookies & Tracking Technologies — to enable site functionality, analytics, and user preferences.  The data we collect may include your cookie ID, device information, IP address, browser type, approximate location, interactions with our emails and ads, and aggregated usage statistics.

We may share this information with our advertising and analytics teams and partners. This allows us or our service providers to deliver relevant marketing communications to those emails or profiles. You can manage your cookie preferences at any time by adjusting your browser settings. You may also opt out of marketing communications by following the unsubscribe instructions in our emails.

We use your personal information with your consent for two main purposes: (1) to operate our business and deliver the high-quality Mria Contacts user experience and (2) to communicate with you, which may include sending promotional messages. 

We use collected data to:

• Develop, support and maintain the Mria Contacts product

• Improve product performance, features, and your customer experience

• Offer support and communications, including service updates

• Enhance security, detect abuse, and prevent fraudulent activity

• Comply with legal and audit obligations

• Conduct marketing communications (with your consent)

• Assess your qualifications and suitability for recruitment opportunities.

If we rely on your consent to use your Personal Information, you may withdraw that consent at any time. To do so, please contact us: https://mriacorp.atlassian.net/servicedesk/customer/portal/34 .  

We may share your personal information:

• With trusted service providers (e.g., cloud hosting, analytics, payment processors) under strict confidentiality controls. We do not share users’ Personal Information with third parties for their marketing purposes, including direct marketing;
  With subprocessors solely to support delivery of Mria Contacts. You can find a full, up-to-date list of subprocessors on our Trust Center Portal;

• To comply with applicable laws, regulations, or legal processes. We may share your Personal Information with third parties if we believe it is necessary to comply with applicable laws, regulations, legal processes, or government requests. In such cases, we take reasonable steps to protect your rights and ensure that any disclosure is limited to what is required; 

• In connection with corporate transactions like mergers or acquisitions;

• With your consent. To opt out of sharing your information as described above please let us know via https://mriacorp.atlassian.net/servicedesk/customer/portal/34 .

We retain your personal information for as long as necessary to fulfill the purposes outlined above or as required by law. We routinely delete or anonymize data that is no longer needed to minimize unnecessary storage. 

We implement appropriate organizational, technical, and administrative controls to protect your information against unauthorized access, disclosure, or misuse. These include encrypted data transmission (TLS), access controls, secure infrastructure, and regular security assessments.

 Access is limited to individuals with a legitimate business need, who are authorized to use the information and are bound by confidentiality obligations.

Mria Contacts is built on Forge and hosted on Atlassian infrastructure with data stored there. Forge platform is SOC 2 certified. You can learn more here: https://developer.atlassian.com/platform/forge/forge-and-soc2/  

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access, request to correct, update, or delete your personal data

• Restrict or object to certain processing activities

• Withdraw consent where processing is consent-based

• Lodge a complaint with a supervisory authority

To exercise these rights, please contact us at https://mriacorp.atlassian.net/servicedesk/customer/portal/34 .

Our services are not directed at individuals under 18 years of age. We do not knowingly collect personal data from minors. If we learn that we have inadvertently collected such data, we will promptly delete it.

If you have questions, concerns, or would like to exercise your privacy rights, please reach out to us at:

Mria Labs Inc.
8 The Green, #21684
Dover, DE, 19901
United States
Website: https://mriacrm.com
Trust Center: https://mria-labs.trustshare.com/